Answers to common questions

Yes, we offer an emergency service 7 days a week in Rennes and its surrounding area. Our target is to respond within one hour for priority situations: major leaks, flooding, burst pipes, or water heater failures. Outside Rennes, timing may vary by distance. Feel free to call directly for a quick assessment.

We provide a free, detailed quote before any work begins. The price depends on the nature of the job, complexity, and materials needed. For small repairs, we apply a transparent flat rate including travel and labour. No surprises: you approve the quote before we start.

Yes, we hold ten-year insurance and professional public liability cover. All our repairs and installations are guaranteed: 2 years on routine repairs and 10 years on new installations in accordance with the law. You receive an invoice and guarantee certificate for every job.

We install and service all types of water heaters: electric, gas, heat pump, and solar. We advise on model choice based on your consumption, budget, and available space. Installation includes connection, functional tests, and removal of the old unit. Free quote on request.

You can book online via our embedded calendar, by phone using the number at the top of the page, or by email. For emergencies, always call for an immediate response. For renovation projects, we offer a free on-site diagnostic visit.

Absolutely. We have particular expertise in older property plumbing, especially in Vitré, Fougères, and Rennes historic centre. We master lead piping, cast iron networks, and older systems while respecting the heritage character of buildings. We offer respectful renovation solutions that comply with current standards.

Yes, we offer annual maintenance plans for households, residential complexes, and businesses. The contract includes an annual visit with water heater check, pipe inspection, pressure verification, and minor adjustments. This helps prevent breakdowns, extends the life of your installations, and gives you priority in emergencies.

Our main area covers Rennes and its surrounding area: Cesson-Sévigné, Saint-Grégoire, Bruz, Chantepie, Betton, Thorigné-Fouillard, Pacé, Vern-sur-Seiche, Chartres-de-Bretagne, Montgermont, Saint-Jacques-de-la-Lande, Liffré. We also work across Ille-et-Vilaine for major projects, including Saint-Malo, Dinard, Vitré, Fougères, and Redon. Contact us to check availability in your town.